10 Steps to Creating
the Perfect Web Site

This brief paper is intended for people who have organizational responsibility for creating or improving their corporate web sites. Building a great web site that implements your organization's vision requires that business objectives, technical realities and the customer experience all be balanced. Our experience has shown that the ten steps outlined in this document yield consistently high-quality results.

Download the printed version (Adobe Acrobat PDF file, 4 pages. Get the Acrobat Reader here: Get the Adobe Acrobat Reader)