• Scott McDaniel

"Selling Usability: Scope and Schedule Estimates" (PDF )
Published in the December, 2003 issue of Intercom, a publication of the Society for Technical Communication.

"Uncovering True Motivation: The Whys and Wherefore"
published in the STC Usability SIG Newsletter, October 2003.

Talk to STC local DC chapter on 5 March, 2003:
"Planning Usability Into Your Product: The How And When Of Usability Evaluation"

• Powerpoint presentation (PDF )
• Handouts (PDF )

"The Big Dig: Mining Nuggets of Value" (PDF )
with Michelle McDaniel
How to Design a Search Interface to Meet your Users' Needs
published in User Experience magazine, Summer 2002

"What's Your Idea of a Mental Model,"
published on the Boxes and Arrows web site.

• Paul S. Hoffman

"Accommodating Color Blindness" (PDF ),
published in the Usability SIG Newsletter of STC.

Special project: "Irish Space" (The Journey of the SS Jeanie Johnston II: Outward from Earth)